Safran signs contract to support European NH90 engines

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Safran signs contract to support European NH90 engines

Safran Helicopter Engines has signed a 10-year contract with NAHEMA (NATO Helicopter Management Agency), to support RTM322-powered NH90 operated by the French Army Light Aviation (ALAT) and French Navy. This contract also covers the NH90 operated by Belgian Army and Navy and the Royal Netherlands Armed Forces. This contract will cover 130 rotorcraft in coming years for a turnover of 180 Million Euros. It is first Safran's Global Support Package (GSP) contract signed to support NH90 fleet.

This agreement satisfies the NAHEMA and Nations requirement for optimum availability of engines during their search and rescue and military operations, both at home or while on deployment.

The GSP guarantees turboshaft availability at a fixed price per engine flying hour, and enables military operators to focus on their core activities. This close technical partnership with the OEM provides the customer with full budget control during the contract period.

Fortunato di Marzio, NAHEMA General Manager, said: "This GSP will allow the French, the Belgian and the Dutch NH90 operators to benefit from a very effective engine-support for their RTM322 engines, especially during their operational tasks. The contract is the result of a very good and fruitful partnership between NAHEMA and Safran Helicopter Engines".

Franck Saudo, Safran Helicopter Engines Executive Vice President Support & Services, said: "This contract marks a major new milestone in our partnership with NAHEMA and French, Belgium and Dutch armed forces. We will deliver world-class services to guarantee their engine availability; thus demonstrating that the GSP model is particularly well-suited to supporting the engine fleets of modern air forces".

SUPPORT NEWS

Inauguration of the Safran Helicopter Engines Academy

Safran Helicopter Engines has recently opened the Safran Helicopter Engines Academy in Tarnos, France, our new multidisciplinary training unit specializing in Support and Services professions. This Academy brings together the "product maintenance" training courses that we already provide to our customers (formerly known as Turbomeca Training), and new "specialty" courses designed to develop employee skills in the area of support and services.

Besides drawing on existing resources for the "product maintenance" courses, that allow customers to acquire a high level of expertise in the maintenance of their engines, Safran Helicopter Engines Academy is also to invest several million Euros in new physical resources over the next five years.

This will be used to provide innovative training courses with high added value, using ultra-modern teaching tools: touch-sensitive screens, distance learning, virtual reality and augmented reality. A partnership with a French start-up has also been formed to explore the contribution of the augmented reality in the training sector.

Up to now, the facility has been delivering a total of 500 training courses to 4,000 trainees. This volume is soon expected to rise to 600 courses for 4,700 trainees.


Franck Saudo
Executive Vice President Support & Services

Best wishes for 2017

Dear Customers,

For Safran Helicopter Engines, 2016 has been an exciting and challenging year.

Challenging, because the market is going through difficult times but I am sure we will all come out stronger than ever before. We are still deeply and fully committed to our strategy that is built on four pillars: satisfying our customers; enlarging our customer portfolio; developing new engines and variants; and reinforcing our position in growth markets.

2016 has also been exciting with five maiden flights of new rotorcraft powered by our Safran engines: Airbus Helicopters H160 with Arrano, Russian Helicopters Ka-62 with Ardiden 3G, Avicopter AC312E with Arriel 2H and AC352 with Ardiden 3C and HAL LUH with Ardiden 1U. This demonstrates that Safran is truly making history and stepping into the future by being on-board all of the new generation rotorcraft.

I would like to thank you for the strong relationships we have continued to develop in 2016 and looking forward to continuing to forge them throughout 2017.

I also thank you for your clear message of satisfaction that was expressed in the surveys conducted by Vertical Magazine, Aviation International News and Professional Pilot Magazine. It truly matters to us to have your feedback on our performance and your appreciations of our support, services and products. Your satisfaction is our main driver and is what Safran Helicopter Engines is all about. It is why, and how, we are focused on you.

I wish you all of the best in 2017, prosperity and success in all of your ventures and projects.

Franck Saudo - Executive Vice President Support & Services

80%
OF OUR CUSTOMER
USE THE IETP
40
Customer events
planned in 2017

DID YOU KNOW ?

Did you know the average repair turnaround time (TAT) for Arriel and Arrius engines is now 51 days?

Remarkable efforts have been made since 2013 to reduce our repair cycles.

Do you know how it has been done and how you have been part of this transformation?

Over the past years, you have voiced your concerns about the long wait for your engines, modules and accessories in for repair. You told us "action needed to be taken" and that's exactly what we did and every month now, the TATs have been reducing, especially on our Arriel and Arrius repair lines. In 1 year, TATs have reduced by over 30%.

To achieve these results, the overall process was redefined and adapted to meet the objectives set. The most significant change was the new dimensioning of human and capital resources in each repair centre. Today, we can ensure the best industrial performance everywhere in the world.

Performance is also measured from "door-to-door" to ensure that your needs are taken into account at every step of the process. Starting the moment your initiate your repair request, you help us to collect all of the information about your asset, the reason for removal and your needs in terms of repair completion dates. The fact that you share all of the information about your asset with us enables our Front Office, Supply Chain and Industrial teams to define the fastest and most efficient repair circuit for your asset.

In terms of tangible results, our Service Rate is currently at 94% and the average number of days to receive, repair and ship an asset is 51 days (Arriel & Arrius). Progress has been made on the TAT on accessories such as FCU, HMU and is now at 45 days. Encouraged by these figures and your feedback, the same actions are being extended to other accessories and isolated parts. Continued actions are also being implemented on Makila, Classic Engines and RTM322 repair lines to decrease their TAT to customer-approved levels. Our objective for 2017 is to reach a 40-day TAT on Arriel and Arrius assets.

To sustain these lead-times, further initiatives are already being studied. Backed by Safran, significant investments are planned in the future to further gain in competitiveness through new technologies (virtual reality and flow simulators) and innovative processes such as collaborative robots, also known as "cobots". We'll tell you more about this at a later date!

Contracts & Milestones

Opening of HE-MRO, our new joint venture with HAL centre

This new MRO centre, located in Goa, southwest India, will support helicopter engines operated by national and international operators. The Indian Defence Minister, Mr. Manohar Parrikar, Mr. Suvarna Raju, HAL Chairman and Managing Director, and Bruno Even, inaugurated Helicopter Engines MRO Pvt. Limited (HE-MRO), our new Joint Venture with Hindustan Aeronautics Ltd. (HAL).

This new centre, (1,000 sqm office and a 3,800 sqm shop facility), will provide maintenance repair and overhaul (MRO) services for Safran TM333 and HAL Shakti engines installed on HAL-built helicopters. It will start its activities in 2017 with a capacity of 50 repaired engines a year and a full-capacity goal of 150 in the coming years. By then, the initial staff of 30 will also grow to 100.

The centre's capabilities may be enlarged to include other engines as mutually agreed. Safran Helicopter Engines and HAL will provide their customers with a first-class service including optimized engine availability.

BOOST is up and running
in Italy

Helicopters Italia, a Trento-based Certified Maintenance Centre is using BOOST to track and monitor their engines.

A major partner in the test phase, Helicopters Italia is now a fully-fledged BOOST user. After transforming their paper logbooks into electronic logbooks, this growing Maintenance Centre is now tracking their engine maintenance through BOOST.

Several other partners are taking part in the deployment of BOOST. The objective is to create a totally digital universe for engine maintenance management and tracking.

Daniele Gosetti, Helicopters Italia's Managing Director, expressed his satisfaction with BOOST and the accompaniment his teams have received during the transition phase of the data. In 2017, BOOST will be extended to other helicopter operators' organisations.

BOOST (Bank Of Online Services & Technologies) is a highly secured, web-based application developed in association with IBM. With BOOST, Safran-powered helicopter operators will access real-time, personalized engine data to enrich their own fleet maintenance management, with the direct support of Safran Helicopter Engines teams, 24/7.

This cutting edge service is possible through the integration of three key features: the Electronic Engine Logbook directly linked to the Interactive Electronic Technical Publications tailored to the configuration of each customer's engines and an Electronic Configuration Manager to track technical upgrades and modifications.

New fully-automated helicopter engine turbine blade production line

As part of its "Factory of the future" strategy, Safran Helicopter Engines has started its first automated production line dedicated to turbine blade manufacturing. The event at its Bordes plant was celebrated in the presence of Alain Rousset, President of the Nouvelle-Aquitaine Region.

The new line will manufacture every turbine blade used in the company's product line. Its activation represents a breakthrough, in terms of quality and competitiveness, in this type of component manufacturing, coupled with a reduction in production cycle and tighter cost control. The time taken to build each blade will be cut by half.

Initiated in 2012, the line is today 100 % operational. With a 900 square metre footprint, the new production line features several robots and automated cells capable of performing every process (milling, polishing, etching, 3-D control, and surface finishing) from raw material to finished, ready-to-assemble turbine airfoil. Operators have been locally trained to adapt their skills to this new production line. It can produce more than 100,000 airfoils a year. Turbine blades are among the most complex parts in an aero-engine to produce. Designed to sustain high temperature and constraints, their manufacturing tolerance is measured in microns.

Safran Helicopter Engines' "Factory of the future" program was launched in 2010, with the opening of the Joseph Szydlowski plant in Bordes (Pyrénées-Atlantiques). This was followed by the Mantes-Buchelay (Yvelines) plant opening in 2011 and, in 2015, the Cap 2020 Tarnos modernization program. Also in 2015, Safran Helicopter Engines introduced the serial production of additive manufactured (3-D printed) components in Bordes. Between now and 2020, other "lines of the future" will be introduced in Safran Helicopter Engines production facilities.


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