Safran signs contract to support European NH90 engines
Safran Helicopter Engines has signed a 10-year contract with NAHEMA (NATO Helicopter Management Agency), to support RTM322-powered NH90 operated by the French Army Light Aviation (ALAT) and French Navy. This contract also covers the NH90 operated by Belgian Army and Navy and the Royal Netherlands Armed Forces. This contract will cover 130 rotorcraft in coming years for a turnover of 180 Million Euros. It is first Safran's Global Support Package (GSP) contract signed to support NH90 fleet.
This agreement satisfies the NAHEMA and Nations requirement for optimum availability of engines during their search and rescue and military operations, both at home or while on deployment.
The GSP guarantees turboshaft availability at a fixed price per engine flying hour, and enables military operators to focus on their core activities. This close technical partnership with the OEM provides the customer with full budget control during the contract period.
Fortunato di Marzio, NAHEMA General Manager, said: "This GSP will allow the French, the Belgian and the Dutch NH90 operators to benefit from a very effective engine-support for their RTM322 engines, especially during their operational tasks. The contract is the result of a very good and fruitful partnership between NAHEMA and Safran Helicopter Engines".
Franck Saudo, Safran Helicopter Engines Executive Vice President Support & Services, said: "This contract marks a major new milestone in our partnership with NAHEMA and French, Belgium and Dutch armed forces. We will deliver world-class services to guarantee their engine availability; thus demonstrating that the GSP model is particularly well-suited to supporting the engine fleets of modern air forces".
Inauguration of the Safran Helicopter Engines Academy
Safran Helicopter Engines has recently opened the Safran Helicopter Engines Academy in Tarnos, France, our new multidisciplinary training unit specializing in Support and Services professions. This Academy brings together the "product maintenance" training courses that we already provide to our customers (formerly known as Turbomeca Training), and new "specialty" courses designed to develop employee skills in the area of support and services.
Besides drawing on existing resources for the "product maintenance" courses, that allow customers to acquire a high level of expertise in the maintenance of their engines, Safran Helicopter Engines Academy is also to invest several million Euros in new physical resources over the next five years.
This will be used to provide innovative training courses with high added value, using ultra-modern teaching tools: touch-sensitive screens, distance learning, virtual reality and augmented reality. A partnership with a French start-up has also been formed to explore the contribution of the augmented reality in the training sector.
Up to now, the facility has been delivering a total of 500 training courses to 4,000 trainees. This volume is soon expected to rise to 600 courses for 4,700 trainees.
Best wishes for 2017
For Safran Helicopter Engines, 2016 has been an exciting and challenging year.
Challenging, because the market is going through difficult times but I am sure we will all come out stronger than ever before. We are still deeply and fully committed to our strategy that is built on four pillars: satisfying our customers; enlarging our customer portfolio; developing new engines and variants; and reinforcing our position in growth markets.
2016 has also been exciting with five maiden flights of new rotorcraft powered by our Safran engines: Airbus Helicopters H160 with Arrano, Russian Helicopters Ka-62 with Ardiden 3G, Avicopter AC312E with Arriel 2H and AC352 with Ardiden 3C and HAL LUH with Ardiden 1U. This demonstrates that Safran is truly making history and stepping into the future by being on-board all of the new generation rotorcraft.
I would like to thank you for the strong relationships we have continued to develop in 2016 and looking forward to continuing to forge them throughout 2017.
I also thank you for your clear message of satisfaction that was expressed in the surveys conducted by Vertical Magazine, Aviation International News and Professional Pilot Magazine. It truly matters to us to have your feedback on our performance and your appreciations of our support, services and products. Your satisfaction is our main driver and is what Safran Helicopter Engines is all about. It is why, and how, we are focused on you.
I wish you all of the best in 2017, prosperity and success in all of your ventures and projects.
Franck Saudo - Executive Vice President Support & Services
Did you know the average repair turnaround time (TAT) for Arriel and Arrius engines is now 51 days?
Remarkable efforts have been made since 2013 to reduce our repair cycles.
Do you know how it has been done and how you have been part of this transformation?
Over the past years, you have voiced your concerns about the long wait for your engines, modules and accessories in for repair. You told us "action needed to be taken" and that's exactly what we did and every month now, the TATs have been reducing, especially on our Arriel and Arrius repair lines. In 1 year, TATs have reduced by over 30%.
To achieve these results, the overall process was redefined and adapted to meet the objectives set. The most significant change was the new dimensioning of human and capital resources in each repair centre. Today, we can ensure the best industrial performance everywhere in the world.
Performance is also measured from "door-to-door" to ensure that your needs are taken into account at every step of the process. Starting the moment your initiate your repair request, you help us to collect all of the information about your asset, the reason for removal and your needs in terms of repair completion dates. The fact that you share all of the information about your asset with us enables our Front Office, Supply Chain and Industrial teams to define the fastest and most efficient repair circuit for your asset.
In terms of tangible results, our Service Rate is currently at 94% and the average number of days to receive, repair and ship an asset is 51 days (Arriel & Arrius). Progress has been made on the TAT on accessories such as FCU, HMU and is now at 45 days. Encouraged by these figures and your feedback, the same actions are being extended to other accessories and isolated parts. Continued actions are also being implemented on Makila, Classic Engines and RTM322 repair lines to decrease their TAT to customer-approved levels. Our objective for 2017 is to reach a 40-day TAT on Arriel and Arrius assets.
To sustain these lead-times, further initiatives are already being studied. Backed by Safran, significant investments are planned in the future to further gain in competitiveness through new technologies (virtual reality and flow simulators) and innovative processes such as collaborative robots, also known as "cobots". We'll tell you more about this at a later date!
Opening of HE-MRO, our new joint venture with HAL centre
This new MRO centre, located in Goa, southwest India, will support helicopter engines operated by national and international operators. The Indian Defence Minister, Mr. Manohar Parrikar, Mr. Suvarna Raju, HAL Chairman and Managing Director, and Bruno Even, inaugurated Helicopter Engines MRO Pvt. Limited (HE-MRO), our new Joint Venture with Hindustan Aeronautics Ltd. (HAL).
This new centre, (1,000 sqm office and a 3,800 sqm shop facility), will provide maintenance repair and overhaul (MRO) services for Safran TM333 and HAL Shakti engines installed on HAL-built helicopters. It will start its activities in 2017 with a capacity of 50 repaired engines a year and a full-capacity goal of 150 in the coming years. By then, the initial staff of 30 will also grow to 100.
The centre's capabilities may be enlarged to include other engines as mutually agreed. Safran Helicopter Engines and HAL will provide their customers with a first-class service including optimized engine availability.
Abu Dhabi, United Arab Emirates
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